How to verify a CNAME record
Why would you need to verify a CNAME record?
This is useful if your domain name was registered with a service, but you don’t have access to the account and would like to create a new on. It’s a common problem I’ve run into when on-boarding new clients who do not have access to some of their accounts. For example, if the employee who set up their Google Apps for Business (Gmail pro) account has left the company, and they were the only admins, you’ll need to make a verify a specific CNAME record to unlock the account and gain administrative access.
Instructions for Verifying a CNAME Record
- Visit http://mxtoolbox.com/.
- Use the search bar to perform a CNAME search operator. The structure is cname:hostname.domainname.com. Here’s an example: cname:deletegappsnotbefore20150605.domainname.com.
- If the record has propagated it will appear.